Maval Steering conversion...

[lwnslw]

Just wanted to give everyone the heads up on their customer service.

To begin, I have heard nothing but good things about Maval BUT the experience I have been thru is just aweful.

First off, you will deal with their division called Unisteer Products. The sales rep did NOT seem interested in helping but I still went thru with the order. Most members I have spoken with received their steering rack within 2 to 3 weeks. I am currently going on 6 weeks and still have NO steering rack.

They NEVER call you to provide any kind of update. They repeat the same line everytime you call them to get an update and the "General Manager" that I just spoke with did NOT give a shit if my rack is complete or NOT....He basically said he would send it back to me "as is" if I wanted..

I am under the impression that they have gotten to big and do not care about rebuilding just one rack. To me, when a company forgets about the little people that made them it is a damn shame...I hope they never need us little people again...


So be WARNED.... If you take your FD down for the conversion, have PATIENCE because it will be a long time before it is returned....6 weeks and counting for me..

I will NEVER recommend them.....