+1, I received a bad part, actually it wasn't the correct part in the box, right number on the box etc. I called them this morning to see about returning it and he said I should receive the new part in the next 2 days and all I needed to do was take the information he emailed me and send the bad/wrong part back, with the shipping cost on them.
This was the only problem(mess up) I've had with them over the past 3+years of being a member. I was truely amazed how easy it was to return the part and get a replacement, I figured I was going to have to complain and throw a fit like you do with most other companies but I didn't. A+
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